Please check your order with care immediately upon receipt of goods.
In the unlikely event of goods being unsatisfactory, damaged or your delivery being incomplete you should accept delivery from the courier and contact us within 2 working days.
Credit card authorisation and payment will be taken upon the initial placement of orders via the Viva Wallet payment system.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund and you can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging.
Refunds will also be processed via the Viva Wallet payment system.
Please do not return goods without first speaking to Haughton Honey directly.